F.A.Q.

• Camera Sunglasses

  • Q: Can you make camera sunglasses with higher resolution and with video?
    A: We cannot at this moment. Larger pixels, lens, and video require a higher power consumption CPU and a larger battery. They cannot fit into a normal sunglasses frame. The 1.3 mega pixel amera is right now the best choice.
  • Q: Why can't I take photos after I power on the camera sunglasses?
    A: The system takes about 10 sec to get ready, indicated by a "beep" on the left earphone. It could also be a paring problem, try pairing the remote with the sunglasses. Follow "Pair with remote-control" in the manual.
  • Q: Do I need to install the drivers from the CD?
    A: No, unless your operating system is Windows 98.
  • Q: Why can't the computer recognize the camera sunglasses?
    A: You need to power on the device. Please refer to "PC connection" in the manual for more detail.
  • Q: Are free samples available for review and testing before placing orders?
    A: No, samples are for charge. It is impossible for us to give out free samples since there are too many such requests. We will, however, refund your unsatisfied returned samples (not including the mailing charges). This is an easy and fair policy for both sides.
  • Q: Can the photos be at a lesser compression rate, like 300KB?
    A: Around 100KB is the best balance between compression rate and the capture time. If the size is any larger, the camera would need a much longer time to take a picture and thus more susceptible to a capture failure. Therefore, around 100KB in size gets the best result with this 1.3 mega pixels camera.
  • Q: Why are the timestamps from the pictures inaccurate?
    A: The camera sunglasses currently does not have a real time clock chip inside due to constrained space and thus cannot capture the correct time when the pictures were taken.

• MP3 Sunglasses

  • Q: Why is the memory capacity showed in computer less?
    A: We preloaded some software inside the MP3 player that takes up some memory space.
  • Q: Why can't I load music onto the MP3 sunglasses?
    A: please make sure:

    • The MP3 sunglasses is powered on before connecting it to the computer
    • The MP3 sunglasses is connection to the computer is firm
    • There is enough free space for the songs
    • For Windows 98 operating system, please install the driver first
  • Q: Why can't some of MP3 files play properly?
    A: Be sure to compress the mp3 music with standard codec MPEG 1 or MEPG 2 at layer 3. If the music is compressed with other codecs or into other layers, the player will either skip over it or shutdown. Please delete these non-standard mp3 songs.
  • Q: Why are some of the WMA format music not playable?
    A: Some WMA music is protected by DRM (Digital Rights Management) copyright from Microsoft, which restricts the users from unauthorized copying or replay. Our MP3 sunglasses currently does not suport WMA.DRM format.
  • Q: why is the time of the recorded file not the time of recording?
    A: The MP3 sunglasses currently do not have a real time clock chip inside due to constrained space. So the mp3 sunglasses cannot capture the time of the recording.

• MP3 Watches

  • Q: why is the time of the recorded file not the time of the recording?
    A: The MP3 watch currently does not have a real time clock chip inside due to constrained space. So the mp3 watch cannot capture the time of the recording.
  • Q: How to improve voice-recording quality of this MP3 watch?
    A: Please do not be too far away from the sound source (within 2 meters). It would be better if the mp3 watch is put on the table in front of the sound source and that the microphone (at six o'clock position) is pointed toward the sound source.
  • Q: Why can't some of the WMA format music play in this MP3 watch?
    A: Some WMA music is protected by DRM (Digital Rights Management) copyright from Microsoft, which restricts the users from unauthorized copying or replay. Our MP3 watch currently does not suport WMA.DRM format.

• USB Watches

  • Q: What to do when the computer said the disk is not formatted and attemp formatting failed?
    A: Please follow the below steps:

    • Plug the USB watch into your computer
    • Download and open the file CBM209XUmptool_V1.9.5_1227.rar
    • Double click "umpc. tool2090"
    • Then click "Flil Start (S)" to install the software